Responsibilities:

Guest Service: Ensuring excellent customer service by greeting guests, escorting them to their tables, and attending to their needs throughout their dining experience.

Order Taking: Taking food and beverage orders from guests, providing recommendations if requested, and accurately recording orders to ensure correct preparation by the kitchen staff.

Coordination: Liaising with the kitchen team to communicate orders and ensure timely delivery of meals to guests' tables.

Beverage Service: Serving drinks, including wine, cocktails, and other beverages, with knowledge of pairing recommendations and proper serving techniques.

Table Maintenance: Setting and clearing tables, ensuring they are clean and properly arranged to enhance the dining experience.

Problem Resolution: Addressing any guest concerns or complaints promptly and professionally, seeking solutions to ensure guest satisfaction.

Team Collaboration: Working closely with other service staff, including waiters, bartenders, and busboys, to ensure seamless coordination and teamwork.

Upselling: Recommending additional menu items, specials, or promotions to enhance the guest experience and increase revenue.

Cash Handling: Processing payments accurately, handling cash transactions, and reconciling receipts at the end of the shift.

Knowledge Update: Staying informed about menu items, ingredients, preparation methods, and any changes or specials to provide accurate information to guests.

Overall, Chef de Rang plays a crucial role in delivering exceptional dining experiences to guests through attentive service, efficient coordination, and effective communication within the restaurant team.