Key Responsibilities:

1. Therapeutic Services:

   • Physical Therapy: Assess and treat guests with musculoskeletal issues, injuries, and physical impairments. Develop and implement customized therapy plans to improve mobility, strength, and overall function.
   • Massage Therapy: Provide a range of massage treatments, including Swedish, deep tissue, hot stone, and aromatherapy, tailored to individual guest needs.
   • Wellness Consultations: Offer advice on physical wellness, injury prevention, and overall health. Educate guests on exercises and techniques to support their therapeutic progress.
     
     

2. Guest Interaction:

   • Consultation: Conduct thorough consultations with guests to assess their needs, discuss treatment options, and set goals.
   • Customer Service: Ensure a high level of customer service, addressing any concerns or requests promptly and professionally. Maintain confidentiality and respect guest privacy at all times.
     
     

3. Treatment Planning:

   • Assessment: Evaluate guests’ physical conditions and create personalized treatment plans.
   • Documentation: Keep accurate and detailed records of treatments, progress, and any relevant medical history. Ensure all documentation complies with company policies and regulatory requirements.
     
     

4. Safety and Hygiene:

   • Sanitation: Maintain a clean and hygienic treatment environment, following all health and safety regulations.
   • Equipment Care: Ensure that all therapeutic equipment and tools are properly sanitized and maintained.
     
     

5. Team Collaboration:

   • Coordination: Work closely with other spa and wellness staff to deliver a seamless guest experience.
   • Training: Participate in ongoing training and development to stay current with industry trends and techniques.
     
     

6. Administrative Duties:

   • Scheduling: Manage appointment bookings and ensure efficient use of time and resources.
   • Inventory: Monitor and manage inventory of therapy and massage supplies, reporting any needs or issues to the Spa Manager.
     
     

7. Promotion and Sales:

   • Upselling: Promote additional spa services, products, and packages to guests to enhance their overall experience.
   • Feedback: Gather guest feedback and provide suggestions for improving service offerings.
     
     

Qualifications:

• Education: Certified or licensed in physical therapy and/or massage therapy. Relevant certifications should be recognized by appropriate regulatory bodies.
• Experience: Previous experience in a similar role within a luxury or high-end hospitality setting is preferred.
• Skills: Excellent manual dexterity, strong knowledge of therapeutic techniques, and the ability to provide personalized care. Effective communication and interpersonal skills are essential.
• Physical Stamina: Capability to perform physical tasks and stand for extended periods.
  
  

Working Conditions:

• Environment: Work will be conducted in a spa or wellness facility aboard the cruise ship, which may include treatment rooms and relaxation areas.
• Hours: Flexibility is required, as shifts may include evenings, weekends, and holidays. The role may also involve handling back-to-back appointments.
  
  

Benefits:

• Accommodation and meals provided onboard.
• Opportunity to travel to various destinations.
• Uniforms and necessary equipment provided.
• Access to additional training and career advancement opportunities.

Note: This job description is intended to provide a general overview of the responsibilities and qualifications for the position of Physio & Massage Therapist on a luxury cruise ship. Duties and responsibilities may vary based on specific cruise line requirements and operational needs.